We have a 30 day return policyAll items seeking a return must be in the same condition and packaging as they were received in and unused. We need to be able to resell these items.
If the item was received in a master carton, we can only receive them back in the same condition, no partial returns on master carton purchases.
Returns must be made within 30 days of delivery and there must be a valid proof of purchase. All items must be in original condition. Returns may be subject to a 15% restocking fee. No returns on custom items.
Return shipping will be at the expense of customer; unless you would like us to provide shipping, in which those costs will be deducted from the refund price. If customer chooses to ship on their own it must be with a carrier who provides tracking and customer must provide SW Premier Products customer service with the tracking by emailing [email protected].
Shipping costs to the customer are non-refundable unless the items were miss shipped.
Any shipments that are refused by customer will be subject to the 15% restocking fee plus shipping costs incurred.
If you wish to return an item please return it to:
Returns SW Premier Products
28100 Challenger Blvd Ste 108
Punta Gorda, FL 33982
Cancellations are allowed prior to shipping. If you would like to cancel an order please contact us immediately at 941.275.6677 and provide us with your order number and we cancel anytime prior to shipment.